EXCHANGES + RETURNS 

Though we hope you are pumped with your sparkly new trinkets, we understand that some things are just not meant to be. Please find our Returns policy below. 

 

 

Exchanges

Items must be returned within 14 days of receipt for an exchange. Items must be returned in their original condition with all tags attached. Items that are returned with signs of being worn or received outside of the 14 day window will not be accepted. Postage costs for the returned items are not covered by ILK+ERNIE, however the exchanged items are re-delivered free of charge.

 

Returns

Items must be returned within 14 days of receipt for a refund. Items must be returned in their original condition with all tags attached. Items that are returned with signs of being worn or received outside of the 14 day window will not be accepted. Items purchased on sale or items used with a promotional code cannot be returned. Postage costs for returns are not covered by ILK+ERNIE.

Please allow 3-5 days for the refund to be processed. Make sure your name/order number is included on any paperwork. The returns address can be found in your original package.